A copy of the document is filed after delivery to guarantee traceability.

TeSoM pays special attention to follow-up activities maintaining constant contact with the client to assess the degree of satisfaction and welcoming any suggestions that may help to improve the service in the future.

More complex jobs such as the translation of an entire project or translations of an entire Web site may involve various professionals such as engineers, technicians and general technical personnel in the first case and graphic artists, analysts and programmers in the second.